We are always happy to help and you are welcome to visit our store without an appointment to just browse, however, if you want a one-on-one consultation with our experienced staff you will need to book an appointment in advance first. You are welcome to contact us in various ways to confirm an appointment; by telephone, e-mail or by filling in our appointment form on our website. To book a Saturday appointment please call us directly on 020 7703 6796 as we cannot make them by email. We ask all our brides to have their wedding date set before coming to try dresses on as the date of your wedding can make a difference to which dresses are available.
Our store is located in London and is very accessible by many modes of transport. We are a 5 minute walk from Elephant and Castle Station which has mainland rail and tube services and is on the Northern and Bakerloo line. Our shop is also reachable by bus, the following services pass by our store; 12, 35, 40, 42, 45, 68, 148, 171, 176, 468 & P5. There is also a map and our full address on our website here.
Our appointments usually last around 45 minutes to an hour and we are committed to giving each bride a professional and personal consultation in which your bridal consultant will help you decide what to try on and provide you with relevant and honest advice. There is no obligation to buy a wedding dress after an appointment, however if there are timing issues with your gown or limited stock our non-commission based consultants should advise you of this.